At our Roofing Company in Denton, Texas, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website or use our services. By accessing our site or engaging our services, you consent to the practices described in this policy.
Information We Collect
We collect information from users in order to provide high-quality roofing services and a seamless online experience. Types of information we may collect include:
- Personal Information: This includes your name, email address, phone number, and physical address when you fill out forms, request quotes, or contact us.
- Service Information: Details related to the roofing services you request, including project type, location, and scheduling preferences.
- Payment Information: Financial information required for billing and payment processing, such as credit card details. We ensure all payment processing is secure.
- Technical Information: Data collected automatically when you visit our website, such as IP address, browser type, operating system, pages visited, and time spent on the site.
How We Use Your Information
We use the information collected for the following purposes:
- To provide and manage roofing services in Denton, Texas.
- To respond to inquiries, quotes, and service requests.
- To process payments and billing for services.
- To improve our website, services, and customer experience.
- To send promotional offers, newsletters, or updates about our services (with your consent).
- To comply with legal obligations and protect our business rights.
How We Share Your Information
We value your privacy and do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party contractors or service providers who assist in delivering roofing services or website functionality.
- Legal Compliance: When required by law or in response to valid legal requests, such as subpoenas or court orders.
- Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business.
We ensure that any third-party sharing is strictly for the purposes necessary to provide our services and comply with the law.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience, analyze site usage, and provide personalized content. Cookies may store user preferences, login details, and other information. You can manage cookie preferences through your browser settings, but please note that disabling cookies may affect website functionality.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption, firewalls, and regular security audits. While we strive to protect your data, no method of transmission over the internet is 100% secure. Therefore, we cannot guarantee absolute security of information transmitted through our website.
Data Retention
We retain your personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Once your information is no longer required, we take reasonable steps to securely delete or anonymize it.
Your Rights
As a user, you have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request that your personal information be deleted, subject to legal and contractual obligations.
- Opt-Out: Withdraw consent for marketing communications at any time.
To exercise these rights, please contact us using the information provided on our website. We will respond promptly in accordance with applicable laws.
Third-Party Links
Our website may include links to third-party websites for informational purposes. We are not responsible for the privacy practices or content of these websites. We encourage users to review the privacy policies of any external sites they visit.
Children’s Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected data from a child, we will take steps to delete it immediately.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in laws, regulations, or business practices. The revised policy will be posted on our website with the updated effective date. Continued use of our website or services after changes indicates your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our Denton, Texas office. Our team is happy to provide clarification or assistance regarding your personal information and privacy rights.